Privacy Policy

At Devalaya Adventure & Tours, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with us through our website, social media platforms, and lead-based advertising campaigns.

By accessing our website or submitting your information through our social media campaigns, you agree to the practices described in this policy.

Information We Collect

When you engage with our social media–led campaigns, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Location (city/state)
  • Travel preferences or service inquiries
  • Any additional details you voluntarily provide through forms, messages, or calls

We collect only the information necessary to serve you better and respond to your request.

How We Collect Information

Your information may be collected through:

  • Facebook, Instagram, or Google lead forms
  • Website inquiry or contact forms
  • WhatsApp chat or direct messages
  • Phone calls or email communication
  • Cookies and analytics tools (for website usage insights)

How We Use Your Information

The information gathered by us is utilized exclusively for legitimate and authorized business activities, including:

  • Contacting you regarding your inquiry or booking request
  • Providing travel details, packages, or promotional offers
  • Improving our marketing campaigns and user experience
  • Sending important updates related to our services
  • Customer support and follow-up communication

We do not sell, rent, or trade your personal data to third parties.

Data Protection & Security

We implement appropriate technical and organizational security measures to safeguard your personal data against:

  • Unauthorized access
  • Misuse or disclosure
  • Data loss or alteration

Only authorized personnel have access to your information, and all data is handled with strict confidentiality.

Third-Party Platforms & Advertising

Our campaigns may run on platforms such as:

  • Facebook & Instagram (Meta)
  • Google Ads
  • WhatsApp Business

These platforms may collect data in accordance with their own privacy policies. We encourage users to review their respective policies for a better understanding of how their data is processed.

Cookies & Tracking Technologies

We may use cookies and similar technologies on our website to help us:

  • Analyze website traffic
  • Improve website performance
  • Enhance user experience

You can choose to disable cookies through your browser settings at any time.

User Consent

By submitting your information through our forms or campaigns, you provide explicit consent to:

  • Receive calls, messages, or emails from us
  • Be contacted for service-related communication or promotional offers

You may revoke your consent at any time by contacting us through the details provided.

Your Rights

You have the right to:

  • Request access to your personal data
  • Ask for the correction or deletion of your data
  • Withdraw consent for future communication

To exercise these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion. All modifications will be published on this page and indicated by a revised “Last Updated” date.

We encourage you to review this page periodically.

Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, don’t hesitate to get in touch with us:

Company Name: Devalaya Adventure & Tours
Email:  info@devalayadestinations.com
Phone:  +91 7890444460/+91 96740 88861
Website: devalayadestinations.com

Kolkata’s trusted travel partner for Himachal, Uttarakhand & Leh–Ladakh adventures. We offer curated tours, trekking, bike rides, and customized travel experiences with expert guides and complete comfort.

Contacts

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